ORDERS & RETURN POLICY
We do our best to ship your order in 48 hours, however we are a small craft shop & split our time in the shop between building motorcycles/sidecars & shipping out orders.
No one likes returns. They take a lot of time to process for us & you do not have the parts you need. Being a small craft shop it does take us a bit of time to take care of this.
HERE IS OUR POLICY
- No Returns after 10 days
- No returns on special order parts
- No returns on custom wheels, rims, or exhaust
- No returns on any electrical parts
- All returns must be submitted via email to firstname.lastname@example.org along with the original order number. If the order number is not provided the return will be ignored.
- There is a 25% restocking fee on allowed returns. Shipping not refunded
- Allow up to 15 days to receive your refund. Shop credit is fine for future orders.
- If we screw up, and it happens obviously we will handle shipping, replacement parts or a full refund.